Paper Details

Name: Shivani Raina , Payal Sharma Upadhyay
Country: India

Year: 2025
Volume: Volume-12, Issue-2, Year-2025(Special Issue)
Page Number: 115-126
DOI: https://doi.org/10.5281/zenodo.18618675

With the rapid development of digital technologies, the minimum skill levels required within the information technology (IT) sector have changed, and this has increased concerns regarding the digital skill gap for employees of IT companies based in India. Consequently, companies have started implementing upskilling and reskilling programmes in order to improve the adaptability of their employees and to gain/maintain a competitive edge in the market. This study aimed to assess the impact of upskilling and reskilling programmes in closing the digital skill gap within the IT sector in India. A research design was quantitative and descriptive-correlational in nature, and the data collection technique involved the administration of a sufficiently structured questionnaire to IT professionals employed in the mid and large tier IT companies in India. Statistical analysis was done using descriptive statistics and correlation statistics. The outcomes of the study revealed that there were positive relationships that were statistically significant between digital skill competency and the level of participation in both upskilling and reskilling programmes, and, also, between digital skill gap and the level of participation in both upskilling and reskilling programmes. Furthermore, there was a very high correlation between the competency of digital skill and the perceived reduction of digital skill gap, which indicated that proficiency in digital skills coupled with the confidence and preparedness to adapt to any rapid change in technology. Additionally, the statistical relationship findings also showed that, regardless of their educational level and professional experience, participants of upskilling and reskilling programmes perceived having these attributes sufficiently, which confirms the structured learning continuum. The study has found that programmes for upskilling and reskilling are especially effective in bridging the digital skills gap in Indian IT businesses. The results highlight the need for integrating strategies for continual learning into organisational and systemic skill development to prepare workers for the digital economy.
Keywords: Digital Technology, Informational Technology, Upskilling, Skill Development.